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What is the Employee Assistance
Program?
The Employee Assistance Program (EAP) is a counselling and
advisory service for employees and their families to seek
professional assistance for any personal or work related problem.
Psychological Health Interventions is independent of your
organisation. Counselling is free, totally confidential and
aimed at enhancing your wellbeing, both personally and in
the workplace.
Psychological Health Interventions psychologists are
professional, qualified and experienced.
Will it be confidential?
At all times your privacy will be maintained. All personal
information remains with the provider of the counselling and
counsellors will not discuss your details with anyone unless
you request them to do so in writing.
Who can use the service?
Anyone employed by the participating organisation, or their
immediate family.
When can I attend appointments?
Appointments can be made during normal business hours and
at other times by arrangement. You may make an appointment
in your own time or during work hours. When you attend an
initial interview you may be considered to be on duty, provided
your manager/supervisor is notified. However, your manager/supervisor
does not have to know the nature of your problem. You may
make alternative leave arrangements if you prefer no one to
know that you are attending a counsellor.
Subsequent visits will be made under existing leave provisions
e.g. flex, recreation, sick or special leave as appropriate.
Call Psychological Health Interventions on Free call 1800
424 635 to make an appointment.
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CALL 1800 424 635
TO ORGANISE EAP ASSISTANCE FOR YOUR ORGANISATION |
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When should
I use the EAP?
You are encouraged to use this service to help resolve
any problems that may be causing you or your family
concern, including:
- Stress and anxiety
- Relationship difficulties
- Interpersonal conflict
- Alcohol and drug issues
- Work related problems
- Gambling worries
- Grief and loss
- Concern about the future
- Financial or legal pressures |
How do I access the service?
There are several ways:
- Self Referral (call 1800 424 635)
- Management referral
- Supervisor referral |
The scheme is designed to encourage self-referral. If
the employee agrees, the supervisor or manager may contact
Psychological Health Inter-ventions on your behalf
to make an appointment.
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